Bessie Turpin, Cleveland Laundry Worker: "We're pressured by management to cut corners..."
Bessie Turpin is a production worker at Sodexo's Cleveland laundry plant. Working in production, Bessie is responsible for the cleaning of thousands of hospital gowns every day. She often feels pressured to meet an hourly production quota set by her manager, even if the quota seems too hard to reach.
"They want you to do 8 hours of work in 6 hours," Bessie says. "They pressure you."
Working with heavy machinery and large loads of sheets and gowns has also put physical pressures on Bessie and her coworkers. It's possible for workers to injure themselves in trying to meet production quotas, especially if they aren't experienced in working with the machines. "That's kind of strenuous, and doing it in a fast motion you can pull a muscle, sprain yourself, anything... My wrist right now is getting to be a problem."
Bessie tries to do her job well, but it's hard when she feels her supervisors don't care about workers' training or safety. Workers feel encouraged by their supervisors to take shortcuts that could lead to injuries, like unjamming machines by themselves or dealing with dangerous mechanical problems that should actually be fixed by an experienced maintenance person.
In the video above, Bessie talks about the pressures and strains of meeting high production quotas, and feeling forced to take shortcuts that could put workers and the public at risk.
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