Quality of Service
When school districts, colleges, companies and other organizations choose to do business with Sodexo, they expect to be provided with a high-caliber service to meet their needs.
However, no matter the sector - whether it's food service, cleaning, or other - Sodexo has gained a reputation of failing to live up to its promises.
In addition to providing a lack quality when it comes to food and cleaning, Sodexo also has a troubling record of not listening to their clients - or, more importantly, their workers - on how they can make better food that meets the need of its clients.
You can learn from their experiences by reading about Sodexo's history of:
Food Quality
The availability of healthy and nutritious food is more important than ever. When providing food service, Sodexo is expected to ensure that the meals they provide for children, college students, and the general public are wholesome, well-balanced and nutritious. However, Sodexo has a failed record of providing healthy food that's made with quality ingredients.
For 20 million children who receive free or reduced-price lunches at school, Sodexo's food often ends up being their main source of daily food and nutrition. While it's especially important for these children to receive high-quality of food, this often ends up not being the case.
» Read more about food quality concerns regarding Sodexo.
Minimizing the risk of liability due to unsafe food has become increasingly important in recent years. Unfortunately, in some cases Sodexo's school food service operations has failed to deliver healthy food.
» Read more about food safety concerns regarding Sodexo.
Concerns Around Quality of Facilities Work
When a district contracts its facilities work with Sodexo, they expect to receive a service that is of a clear standard of quality. But in at least one district, Sodexo's facilities work has been described as "sub-standard and inconsistent."
» Read more about quality of service concerns in the facilities sector.