Issues
- Understaffing
Sodexo's clients have complained that Sodexo inadequately staffed the food service, custodial, or maintenance work at their worksite.
- Safety and Security
Sodexo has fallen short on ensuring that school buildings are secured properly and that background checks are always completed on potential employees.
- Student Confidentiality
When students feel singled out, not only will those most in need of nutritious school meals miss out, they'll also be less likely to apply for the program in coming years.
- Finances and Deficits
Some that chose Sodexo, however, have found themselves facing routine deficits - even when Sodexo promised surpluses.
- Lack of Follow-Through
Public records show district staff complainint about Sodexo's lack of follow-up, work orders exceeding 200 days, and principals who'd lost confidence to the point of ceasing to submit work orders.
- Kickbacks
This past March, In These Times ran an investigative report that claimed Sodexo generates hundreds of millions of dollars each year in hidden revenue from kickbacks provided by food manufacturers and distributors, creating inflated food costs for publicly funded schools, hospitals and universities.
- Meal Counting
In some districts, Sodexo's meal counting errors have caused federal and state reimbursement money to be put on hold, putting their right to participate in the National School Lunch Program at risk.
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